IT Company delighted with ISO software
Arc IT Solutions based in Stoke-on-Trent are one of our ISO software clients.
Louise Roberts is the company’s Operations Director.
She said: “We use ISOAIMS to manage our ISO9001 (quality), ISO14001(Environment) and ISO270001 (Information Technology) standards. It’s really easy to use, is very user friendly and we can access the portal from anywhere which is really helpful. We wanted to be a paperless office and this ISO system is perfect for that. It alleviates the need for having files containing hundreds of pages setting out our internal processes. Instead with ISOAIMS we just click on a drop-down menu and all our files are there so they can easily be updated.
Louise added: “We also use ISOAIM’s bolt on service which means every month an ISO consultant comes in and carries out an internal audit. Having someone come in externally is really powerful. He holds us to account and asks us the right questions to ensure our internal processes are exactly how they should be. I can’t recommend the ISO system enough.”